In today's episode I'm joined by Liviu who is the CEO of DRUID. Liviu will tell us more about the changes that happened at DRUID since our previous podcast, what are conversational business applications and how to use artificial intelligence to improve customer experience.
Dorian — Bornfight Content Creator
Liviu Dragan — DRUID CEO
Liviu created two of the most renowned Romanian IT brands – TotalSoft and Charisma. And these two brands have been a valuable business card for the Romanian software industry. As a founding member and president of the Software and Services Industry Association, Liviu was actively involved in promoting the Romanian IT industry, and then at the beginning of 2018, he started his new success story when he founded DRUID.
DRUID is an AI-powered platform that allows users to design, develop and deploy natural and rich interactions between employees, customers, partners and enterprise systems, through omnichannel text and voice conversations.
In short, DRUID brings human conversation to the enterprise world in the most intuitive, efficient and human-like way.